Your account
Signing in, your profile, the Venue plan, managing a venue, downloading your data and deleting your account.
- Create an account and sign inSign in with your email and a password, or with Google. New accounts give a name and date of birth once.
- Password, two-step sign-in and signing outReset a forgotten password from the sign-in page, add an authenticator app if you like, and sign out everywhere if a device is lost.
- Why we ask for your date of birthYour date of birth applies age rules. It’s never shown to anyone, and it can’t be changed by you once saved.
- Your profile and showing your nameYour name is private unless you choose to show it. Add a display name, photo and a few words about you.
- Pricing: free, and the Venue planFinding events is free with no account. Sharing is free with an account. The Venue plan adds managing a venue’s page and hosting events.
- Manage the venue you runWith the Venue plan, ask to manage your venue’s page, or for a new venue, in Your venues. The team checks each request; EventBuzza keeps the venue.
- The Venue ManagerEverything for running your venue, in one place: its page, hours, photos, events, comments, insights, newsletters, print kit, staff and plan.
- Your venue’s pageRun your venue from the Venue Manager: its name and address, logo, main image, photos, hours, phone, website, social links, theme and color.
- QR codes and a print kit for your venueA door poster, counter cards, what’s on and a flyer for each event, each with a QR code; and your code to download.
- Hours and specialsYour weekly hours, holiday and special hours, and regular specials, all in one place. Your page says whether you’re open now.
- Newsletters from your venueEmail news to the people who follow your venue and asked for it: write it, send yourself a test, then send it.
- A notice and featured events on your venue’s pagePut a short notice at the top of your venue’s page, and show up to 3 events there first.
- Your venue’s insightsPrivate counts for your venue: views of its page and events, events held there, followers, what neighbors said, and comments and photos.
- Events at your venueManagers host their own events with no review, OK other hosts’ events and suggest changes to them, and fix or hide events neighbors listed there.
- Venue staffManagers invite people to help run their venue: venue administrators and venue moderators. Staff need only a free account.
- Comments and photos at your venueReply to comments as your venue, approve photos sent without an account, and take down or put back comments and photos on your venue’s pages.
- Download your dataGet a copy of everything about your account and what you shared, as a ZIP, any time.
- Delete your accountWrite to us and a site admin deletes your account. What you shared publicly stays, without your name.
Quick answers
I forgot my password.
Choose Sign in or create an account, then Forgot your password?, and use the code sent to your email. If you use Google, your password is with Google. Read the guide
Is there a paid plan?
Yes, the optional Venue plan ($19 a month or $190 a year, plus tax where it applies): manage a venue’s page, host events, and Wildstar Studio when it’s ready. Get it in Membership and pay on Stripe’s secure checkout; cancel any time and it ends at the end of the period you paid for. Everything else stays free. Read the guide
Other hosts want to use my venue. Do I get a say?
Yes. If you manage the venue’s page on EventBuzza, other hosts’ events there wait for your OK in its Venue Manager under Events (open it from Your venues). Your own events publish with no review. Read the guide
An event at my venue has the wrong time, or was canceled. Can I fix it?
Yes, if you manage the venue’s page on EventBuzza: in its Venue Manager, Events → Listed by neighbors → Fix details, or Hide… with a reason. Read the guide
Someone posted a rude comment or an unfair photo about my venue. Can I take it down?
Yes, if you manage the venue’s page: in its Venue Manager, Comments & photos → Take down…, with a reason the person sees. The EventBuzza team can put it back. You can also Reply as your venue. Read the guide
Can my staff help run our venue’s page?
Yes. In your venue’s Venue Manager (from Your venues), choose Staff and invite them by email as venue administrators or venue moderators. They need only a free account and to be 18 or over. Read the guide
How do I change how many people my venue holds?
If you manage it: in its Venue Manager, Name & address → How many people it holds, then Save. If you proposed or claimed it as a host and nobody manages it (your home too): Hosting → Venues → Change how many it holds. It changes at once, and events hosted there can’t be for more people than that. Read the guide
How do I cancel the Venue plan or get a receipt?
In Membership or the Venue Manager’s Plan & billing, choose Manage card, receipts and plan. Canceling keeps the plan until the end of the period you paid for; payments aren’t refunded. Read the guide
I run a venue. Can I manage its page?
Yes, with the Venue plan: ask to manage it in Your venues or with Manage this page on its page. The team checks each request; then you write about it, add its hours, contact, logo and photos, and choose its color. Read the guide
Why do you need my date of birth?
To apply age rules: EventBuzza is for ages 13 and over, and some events are 18+ or 21+. Only an age group is used; the date is never shown to anyone. Read the guide
Will people see my name?
Not unless you choose to. Turn on Show my name on what I share in Profile; until then your posts say “A member”, or your badge if you have one. Read the guide
Can I get a copy of my data?
Yes, any time: Settings → Your data → Download your data gives you a ZIP of everything about your account and what you shared. Read the guide
How do I delete my account?
Write to hello@eventbuzza.com from the email on your account. What you shared publicly stays, with no name. Read the guide
Still need help?
Write to us at hello@eventbuzza.com and say what you were trying to do, on which page, and what happened. A screenshot helps. To report a flyer, event, comment or photo, use its Report button so the team sees exactly what you mean.